Hotels & Lodging
3 Articles with this tag
Monthly Reputation Audit Checklist
In the competitive world of hotels and lodging, your online reputation can significantly impact your success. A strong reputation attracts guests, while a poor one can deter potential customers. This is why having a comprehensive reputation audit checklist is essential. By systematically evaluating your online presence, you can identify areas for improvement and enhance your […]
47 Online Review Statistics That Matter
In the competitive landscape of the hotels and lodging industry, understanding online review statistics is crucial for success. These statistics provide valuable insights that can help businesses enhance their online reputation and attract more guests. In this article, we delve into the most critical online review statistics, shedding light on the impact of customer feedback […]
Manual vs Automated Review Responses
In the hospitality industry, effective communication with guests is paramount to maintaining a positive reputation. With 94% of diners choosing restaurants based on reviews (Source: TripAdvisor, 2024), and 93% of consumers stating that online reviews influence their purchasing decisions (Source: Podium, 2024), how hotels and lodgings respond to feedback can significantly impact their success. This […]